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Healthroos – NDIS Mobile Physio and OT

Home / NDIS allied health / Occupational therapy

Registered NDIS provider · Mobile occupational therapy · Greater Sydney

NDIS occupational therapy Sydney.

Practical, assessment-led occupational therapy focused on everyday activities, safer routines, suitable environments and greater participation.

Healthroos provides mobile NDIS occupational therapy across Greater Sydney. Our occupational therapists work with participants, families and support teams to understand what is getting in the way of daily life, identify meaningful priorities and develop recommendations suited to the person and the places where activities happen.

Wheelchair representing occupational therapy and assistive technology

Home-based assessmentSee function in the real environment

Participant-led goalsPriorities chosen with the person

Practical recommendationsSkills, equipment and environment

Greater SydneyCoverage confirmed by suburb

Everyday function

Occupational therapy starts with what matters in daily life.

“Occupation” means the activities a person needs or wants to do: personal care, home tasks, learning, work, relationships, community access, rest and leisure.

An occupational therapist looks at the interaction between the person, the activity and the environment. Assessment may consider current skills, routines, sensory preferences, mobility, cognition, communication, equipment, support from other people and physical features of the home or community. The aim is to understand barriers before recommending a response.

Support might involve practising a task in smaller steps, adapting a routine, trialling assistive technology, recommending an environmental change or helping the support team use a consistent approach. The right pathway depends on clinical assessment, participant choice and the purpose of the referral.

Occupational therapy services

Assessment and support for practical goals.

Functional Capacity Assessments

An FCA examines how disability affects activities and participation. It may describe current function, barriers, support needs and clinically reasoned recommendations for a defined purpose. The NDIA—not the OT—decides what is funded.

Learn about Functional Capacity Assessments →

Assistive technology

An OT may assess the activity, environment and person before recommending suitable equipment. The process can include option research, trials, risk considerations, training and documentation. Complex items require careful evidence and supplier coordination.

Home modifications

Assessment can identify environmental barriers and consider whether a modification may improve access, safety or participation. Recommendations depend on the home, the participant’s needs, relevant standards, landlord or owner permissions and the applicable NDIS process.

Daily living skills

Sessions may address personal care, meal preparation, home tasks, planning, money routines, transport or community access. Practice is adapted to the person and focused on tasks that are relevant to their chosen goals.

Sensory and neurodiversity-affirming support

Where sensory processing, regulation or executive functioning affects participation, an OT can explore patterns, strengths and environmental demands. Recommendations should respect the person’s communication, autonomy and neurotype rather than trying to make them appear less different.

Routines and participation

OT can help analyse a difficult routine, identify where it breaks down and test practical adjustments. This may involve the participant, family or paid supports when collaboration is relevant and the participant has consented.

Individual suitability

Careful scope for children and adults.

A diagnosis alone does not determine the right service. We consider the person’s functional concern, goals, age, environment, risks and whether our available clinician has the appropriate experience.

Adults

Adult referrals may relate to personal care, home tasks, community participation, equipment, environmental access, routines or the functional effects of physical, neurological, developmental or psychosocial disability.

Children and families

Paediatric OT may support participation in self-care, play, learning, routines and family or school life. The approach should be developmentally appropriate, strengths-based and collaborative, with the child’s preferences and communication considered.

When another service fits better

If the request is outside our clinical scope or current capacity, we will explain that. Urgent medical, mental health or safety concerns require the appropriate emergency, medical or specialist service rather than routine mobile OT.

What to expect

From referral to review.

01

Share the referral

Tell us the participant’s suburb, functional concern, goals, preferred communication, plan management type and the purpose of any requested report. Referrers need consent before sharing personal or health information.

02

Confirm service fit

We check location, clinical scope and current capacity, then explain fees, travel, likely assessment requirements and any information needed before booking.

03

Assess everyday function

The OT discusses priorities and observes or assesses relevant tasks, routines and environments. The exact assessment is selected for the referral rather than applied as a standard package.

04

Agree on next steps

The participant and OT discuss findings, priorities and a suitable pathway. Recommendations, responsibilities and applicable service-agreement terms are made clear.

05

Intervene and review

Where ongoing support is appropriate, progress and barriers are reviewed. With consent, necessary information can be shared with family, support coordinators, suppliers or treating professionals.

NDIS funding

Funding depends on the participant’s plan and circumstances.

The NDIS may fund occupational therapy when it meets current NDIS funding requirements and is consistent with the participant’s approved plan, stated supports and available budget. Funding is individual; having a diagnosis or an NDIS plan does not automatically mean every assessment, report, equipment item or therapy session will be funded.

Healthroos works with self-managed, plan-managed and NDIA-managed participants. We can explain our service, fees, travel and invoicing pathways, but cannot approve funding, change a plan or guarantee an NDIA decision. Read the current official NDIS guidance on therapy supports.

Before services begin: we confirm management type, applicable fees, travel, report scope and service-agreement terms. See our NDIS allied health pricing information.

Coordinated allied health

OT, physiotherapy and exercise physiology have different roles.

Some participants only need occupational therapy. Others may use more than one discipline when each has a clear purpose. NDIS physiotherapy may focus on disability-related movement, mobility or physical rehabilitation, while NDIS exercise physiology uses prescribed exercise to address physical capacity and participation.

Collaboration is based on participant consent and clinical relevance. It does not mean multiple services are automatically needed or funded.

For support coordinators

Information that helps us assess a referral.

  • Participant consent and preferred contact method
  • Suburb and preferred visit setting
  • Functional concern, relevant goals and reason for referral
  • Plan dates and management type
  • Necessary risks, communication needs and report due dates

Referral information for support coordinators →

Mobile across Greater Sydney

Assessment where daily activities happen.

Home visits can help an OT understand the actual layout, routines, equipment and supports involved in an activity. A suitable community, school or workplace visit may be considered when it is clinically relevant, agreed and within service scope.

Availability depends on suburb, age, requested service, setting and current clinician capacity. Browse our Greater Sydney service areas or contact us with a postcode.

Our clinicians

Find the right experience and communication fit.

We consider the type of assessment or therapy requested, the participant’s age and preferences, required language, location and clinician availability before confirming a match.

Meet the Healthroos team →

Common questions

NDIS occupational therapy FAQs.

What is NDIS occupational therapy?

Occupational therapy helps people participate in everyday activities. An OT assesses the person, the activity and the environment, then may recommend skill development, routine changes, assistive technology, environmental modifications or support strategies. The exact service depends on the participant’s goals and assessment findings.

Can the NDIS fund occupational therapy?

The NDIS may fund occupational therapy when it meets current requirements and is consistent with the participant’s approved plan, stated supports and available budget. Funding is individual. Healthroos cannot approve or guarantee funding, so check the plan and seek NDIS or plan-management guidance if anything is unclear.

What is a Functional Capacity Assessment?

A Functional Capacity Assessment examines how disability affects daily activities and participation. The OT selects relevant methods and may document current function, barriers, support needs and clinically reasoned recommendations. The report can provide evidence, but it cannot guarantee a plan change or funding decision.

Can an OT help with assistive technology or home modifications?

Yes, when the request is within the OT’s scope and clinically appropriate. Assessment may include the task, environment, risks, possible options and trials. Recommendations remain subject to supplier information, property permissions, relevant standards and the applicable NDIS evidence and funding process.

Does Healthroos provide occupational therapy for children and adults?

Healthroos considers both paediatric and adult referrals. Suitability depends on the functional concern, goals, age, location, risks and whether an available clinician has the right experience. We confirm clinical fit before arranging an assessment.

Where do OT visits happen, and how do I start?

Most visits take place in the participant’s home. A community, school or workplace visit may be considered when relevant and agreed. Start with our online referral, call 0468 333 813 or email [email protected]. We will discuss the request, coverage and current capacity.

Start a conversation

Discuss mobile NDIS occupational therapy in Sydney.

Tell us what is difficult in everyday life, what the participant wants to work towards, where they live and how their plan is managed. We will discuss service fit, current availability and the next step.

[email protected]

Healthroos Pty Ltd has approved NDIS provider registration. The NDIA determines participant eligibility, plan budgets and funding decisions. This information is general and does not replace advice about an individual plan or clinical care.

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