Registered NDIS provider · Mobile allied health · Greater Sydney
NDIS allied health in Sydney.
Mobile physiotherapy, occupational therapy and exercise physiology focused on everyday function, independence and the goals that matter to you.
Healthroos supports self-managed, plan-managed and NDIA-managed participants across Greater Sydney. We work with participants, families, nominees, support coordinators and plan managers to make referrals clear and therapy practical.
We aim to acknowledge new referrals within four business hours.
Registered providerNDIS-managed, plan-managed and self-managed
Three disciplinesPhysio · OT · Exercise Physiology
Five languagesEnglish · Cantonese · Mandarin · Farsi · Korean
Greater SydneyHome and suitable community visits
Therapy where life happens
Mobile NDIS therapy built around everyday life.
Our clinicians travel across Greater Sydney to assess and provide therapy in participants’ homes and suitable community settings.
We begin by listening to your priorities, understanding the relevant parts of your plan and discussing what you would like to work towards. Recommendations are based on clinical assessment, your circumstances and the disability-related goals relevant to the service.
Not sure which discipline is the right starting point? Tell us what is happening in everyday life and what the participant wants to work towards. We can explain which Healthroos service appears most relevant before an appointment is arranged. Meet the Healthroos team.
Our services
NDIS allied health services.
NDIS physiotherapy
Physiotherapy may support disability-related goals involving movement, mobility, transfers, balance, physical capacity and participation. Your physiotherapist assesses current function and develops recommendations suited to the person and their environment.
NDIS occupational therapy
Occupational therapy considers how a person completes everyday activities at home and in the community. It may include functional assessment, routines, skill development, equipment considerations and recommendations about the environment.
NDIS exercise physiology
Exercise physiology uses individually prescribed exercise to work towards disability-related functional goals. Programs may address physical capacity, strength, endurance, movement confidence and participation following assessment.
Functional Capacity Assessments
An FCA examines how disability affects daily activities and participation. The report may describe current function, support needs, barriers and clinically reasoned recommendations. The NDIA—not the assessing clinician—decides what is funded.
Funding pathways
We work with all NDIS plan types.
Self-managed
Invoices can be provided to the participant or nominee. The participant remains responsible for ensuring the support is an NDIS support and is in line with their plan.
Plan-managed
We can coordinate with the nominated plan manager and confirm the consent and invoicing details needed before services begin.
NDIA-managed
As a registered NDIS provider, Healthroos can deliver eligible supports using relevant NDIA-managed funding when the service is available in the participant’s plan.
Combination
Some plans use different management arrangements for different budgets. We confirm the management type that applies to the requested service.
Important funding information: An NDIS plan does not automatically mean every allied health service will be funded. A support must meet current NDIS requirements and be consistent with the participant’s approved plan and available budget. Healthroos cannot approve funding, change a plan or guarantee an NDIA decision.
Read the official NDIS guide to plan management options.
What to expect
From referral to ongoing review.
01
Send the referral
Use our online form, call 0468 333 813 or email us. Referrers should confirm participant consent before sharing personal or health information.
02
We acknowledge the enquiry
We aim to respond within four business hours and may ask about location, preferred language, goals, plan dates and management type.
03
Confirm the pathway
We clarify clinical fit, current capacity, fees, travel, reporting and the information required from a nominee or plan manager.
04
Assessment and goals
The clinician discusses priorities, completes an appropriate assessment and agrees on the initial focus with the participant.
05
Clear service agreement
Prices, responsibilities and applicable terms are explained before ongoing services and documented in the service agreement.
06
Therapy and review
Therapy is reviewed against agreed goals. With consent, relevant updates can be shared with the people coordinating supports.
Reporting
Goal-linked reports and clinical recommendations.
Before preparing a report, we confirm its purpose, intended recipient, timeframe and applicable fee. Depending on the service, it may cover assessment findings, the impact of disability on function, progress, barriers and clinically reasoned recommendations.
Reports can provide evidence for planning discussions, but they do not guarantee additional funding, a plan change or a particular NDIA decision.
For referrers
Information that helps us assess a referral.
- Participant consent and preferred contact details
- Suburb, setting and preferred language
- Requested discipline or functional concern
- Relevant goals, plan dates and management type
- Necessary clinical information, risks and report due dates
Do not send more personal information than is necessary. Read our support coordinator information.
Coverage and pricing
Mobile allied health across Greater Sydney.
Availability depends on the participant’s suburb, required discipline and current clinician capacity. Check our areas we service or contact us for a particular postcode.
Fees are confirmed before services begin and documented in the service agreement. Where permitted, provider travel, reports, agreed non-face-to-face work and cancellation charges may apply. See our pricing information and the current NDIS pricing arrangements.
Official information
Helpful NDIS resources.
What are therapy supports?
Official guidance on therapy supports and funding criteria.
Using your NDIS funding
Participant responsibilities, providers and payment pathways.
Plan management options
Self-managed, plan-managed and NDIA-managed funding.
Pricing arrangements
Current official NDIS pricing documents.
NDIS Code of Conduct
Participant rights and provider responsibilities.
Common questions
NDIS allied health FAQs.
Is Healthroos a registered NDIS provider?
Yes. Healthroos is an independent registered NDIS provider delivering mobile physiotherapy, occupational therapy and exercise physiology across Greater Sydney. Healthroos is not part of, affiliated with or endorsed by the NDIA.
Which NDIS plan types do you accept?
We work with self-managed, plan-managed and NDIA-managed funding, including plans using a combination of management types. The requested service must be appropriate and available through the relevant part of the participant’s plan.
Can NDIS funding be used for physio, OT or exercise physiology?
The NDIS may fund therapy supports when they meet current criteria and are included in the participant’s plan. Funding is individual. Healthroos can explain its services, but only the NDIA can make or change a funding decision.
Do I need a GP referral?
You can contact Healthroos directly or be referred with consent by a support coordinator, nominee or health professional. We will explain if further clinical or funding information is needed.
How quickly will you respond?
We aim to acknowledge new referrals within four business hours. Appointment timing depends on location, discipline, clinical requirements and clinician availability.
Can you provide an NDIS report?
Reports may be available when clinically appropriate. We confirm the purpose, timeframe, information required and fee first. A report may support a planning discussion but cannot guarantee funding or an NDIA decision.
What languages does your team speak?
Team languages include English, Cantonese, Mandarin, Farsi and Korean. Availability varies by discipline and clinician, so include the preferred language in the referral.
Ready when you are
Discuss the right NDIS therapy pathway.
Tell us what the participant wants help with, where they live and how their plan is managed. We will explain the most suitable next step.
Healthroos is an independent registered NDIS provider. The NDIA determines eligibility, plan budgets and funding decisions. This information is general and does not replace advice about an individual plan.