General enquiries & feedback
Contact Healthroos
Have feedback or a general question that isn’t about a referral or service availability? Our admin team is here to help.
General contact
Email our admin team
For feedback, website or accessibility issues, partnerships and other general administrative enquiries.
Please don’t email participant health information, NDIS numbers or referral documents. Use the pathway below that matches you.
Looking for services or checking capacity?
Choose the pathway that matches you so our intake team receives the information needed for a capacity check or referral.
Participants, families & referrers
Capacity checks and new referrals
Use Get Started to check availability or make a new referral.
Support coordinators
Coordinator information and referrals
Use our dedicated support coordinator page for capacity and referral information.
What this inbox is for
- Feedback, compliments or concerns about your experience with Healthroos
- Website or accessibility issues
- Partnerships and other general administrative enquiries
If you’re unsure and it isn’t a capacity check or referral, email our admin team and we’ll point you in the right direction.
Protect your privacy
For referrals, use the pathway above that matches you—Get Started or our Support Coordinators page—instead of email. Please read our Privacy Policy before sending personal information.