Sure, here are the answers to the FAQs:

1. What is Healthroos?

   • Healthroos is a dedicated provider of home visit physiotherapy and occupational therapy services in Sydney. We specialize in providing personalized care for people with home care packages, NDIS and private clients.

2. What services do you offer?

   • We offer a range of services including physiotherapy and occupational therapy for neurological conditions, musculoskeletal conditions, respiratory conditions, chronic pain, hospital deconditioning, and more. We also provide services for individuals recovering from strokes and those needing fall prevention and mobility improvement.

3. How do I book an appointment?

   • You can book an appointment by calling us directly or by filling out the contact form on our website. Our team will get back to you promptly to confirm your appointment and discuss any specific needs or preferences you may have. Feel free to check out how we start your journey here.

4. What areas do you serve?

   • We serve clients across Sydney. Our team of occupational therapists and physiotherapists are ready to visit you at your home to provide the care you need.

5. What is NDIS?

   • The National Disability Insurance Scheme (NDIS) is a scheme of the Australian Government that funds costs associated with disability. It's aimed at providing all Australians under the age of 65 who have a permanent and significant disability with the reasonable and necessary supports they need to enjoy an ordinary life.

6. How can I use my NDIS funding for your services?

   • If you're an NDIS participant and OT/physiotherapy is included in your plan, you can use your NDIS funding to access our services. We can guide you through the process of using your funding for our services when you book an appointment.

7. What is a Home Care Package?

   • A Home Care Package is a government-funded program that provides support to older people who need assistance to stay safe and well at home. The package provides a budget to spend on services that meet your care needs.

8. How can I use my Home Care Package for your services?

   • If you have a Home Care Package, you can use your package funds to access our physiotherapy services. When you book an appointment, we'll guide you through the process of using your package for our services.

9. What are your rates?

   • We offer a free initial Physiotherapy consultation. For subsequent consultations, please refer to our price guide.

10. Do you offer a free initial consultation?

    • Yes, we offer a free initial consultation and it is limited to physiotherapy. This allows us to understand your needs and develop a personalized care plan for you.

11. What conditions do you commonly treat?

    • We commonly treat a variety of conditions including neurological conditions like stroke and Parkinson's disease, musculoskeletal conditions like arthritis and back pain, respiratory conditions like COPD and asthma, as well as chronic pain, hospital deconditioning, and more.

12. What can I expect during a physiotherapy session?

    • During a physiotherapy session, our therapists will work with you one-on-one to help improve your condition. This may involve a variety of techniques such as exercises, manual therapy, and education about your condition and how to manage it.

13. How can physiotherapy help me?

    • Physiotherapy can help improve your mobility, manage pain and other symptoms, enhance your strength and balance, and improve your overall quality of life. It's a holistic approach to health and wellbeing that focuses on your individual needs and goals.

14. How can I contact you?

    • You can contact us by phone or by filling out the contact form on our website. We're here to answer any questions you may have and to help you book an appointment.